Chillingham Castle is a medieval castle in Chillingham, Northumberland. Open to the public, Chillingham Castle allows visitors to tour rooms and grand collections of artefacts.
Chillingham Castle’s website was old, non-responsive, and difficult to use. To encourage new visitors to see the castle, take ghost tours and stay in the apartments, the castle’s owner asked for web design to boost the castle’s image.
The website needed to be text-heavy, due to the broad offering and castle’s long history. Therefore, to make sure this didn’t overwhelm visitors, I transformed the homepage into a hub. The hub lets users find the information they need quickly and easily.
Another primary aim of the website redevelopment was to encourage bookings for the castle’s ghost tours and apartments. We added a streamlined booking system to minimise friction in both processes.